ServiceMaster Restore By The Experts

I had a water damage emergency and called ServiceMaster, and I’m so glad I did. Their technician, Saif, arrived quickly and got straight to work—he was professional, efficient, and clearly experienced. Heather from their office was absolutely the sweetest. She coordinated everything with my insurance adjuster and made what could have been a stressful process feel smooth and manageable. I truly appreciated her kindness and communication throughout. Great team, great service—highly recommend!

5 Stars – Exceptional Service During a Difficult Time After my father passed away at home, I was overwhelmed and struggling to find an affordable local company to handle the bio waste cleanup. I reached out to ServiceMaster in Burbank, and I’m so grateful that I did. From the very first call, Heather in the office was absolutely amazing—so kind, patient, and understanding. Her compassion and professionalism truly stood out during a time when I needed it most. When the tech, Saif, and his team arrived, they were incredibly respectful, efficient, and kind. Saif handled everything with care and made sure the process was as smooth and dignified as possible. Their support made an incredibly difficult situation more manageable. ServiceMaster went above and beyond, and I couldn’t recommend the

I called this company to come and do the cleaning up for the fires which my home was in PASADENA. They were very clear and understanding as to what I wanted to get done. They did a great job. I’m happy with their job that they did and help me to cleaning up the fire from my home. I give them five stars and they were on time.

I am truly extremely grateful for the professional support this company provided to my family! They resolved everything in three days, cleaned up all the mess caused by the water due to the leaking pipe that flooded everywhere and also did a great job of packing my furniture, personal belongings and kitchen utensils, etc…I want to mention Marta's attention, who was extremely patient with my family when we were very nervous and completely lost on how to act to resolve the mess that was in our house. If I had the option of 1000 stars I would give it to this team of professionals!!!

If I could give 0 i would. These people are absolute thieves. They stole from our home the same day we had a fire. Our devices were tracked to their Burbank location. another tenants property to La Puente. The police have a case open to take those responsible down. It is incredibly disheartening to see such dishonest people strike when people are already down. We lost everything, and we can't even file a claim with insurance because the items are missing. They also used my debit card, which is now an identity theft claim. DO NOT HIRE THIS COMPANY!