SERVPRO of Downtown Omaha, Sarpy County and Omaha East

Thankful for the fast response when we had a pipe burst. Chance, Stephen & Jesse did a great job to clean up the mess and dry everything out quickly! And Chad & Jose’s team put it all back together - as their slogan goes “like nothing ever happened”. We appreciate the attention to detail and precision - Thanks guys!

After experiencing a water loss late last Friday night, we were extremely impressed with the Servpro team’s quick response. Chance arrived promptly to evaluate the damage and immediately started the drying process that evening. Andre and Luis checked in daily to monitor progress, and Jesse kept consistent communication with both us and our insurance adjuster. The team was efficient, professional, and reassuring during a stressful time. Excellent service from start to finish.

A derecho punched a tree through our roof on 7/31/24. Soon after we filed our insurance claim, Chad Lanretti from ServPro contacted us. He patiently walked us through the process, deconstruction, mitigation, reconstruction, including drywalling, insulation replacement, painting, roofing, and gutter replacement. He monitored the work of each crew, kept us informed, and answered all our questions. He was invaluable, keeping our concerns and anxiety at bay. No easy feat in this day and age! A 5-star experience because of professionalism and conscientiousness!

Andre’ Lamb and his team were very professional and did a wonderful job in helping us with our flood damage. They were at our home less than a hour after we called SERVPRO. They assessed the situation, throughly explained our options and removed all the soaked carpet and padding quickly and efficiently. They set up industrial dehumidifiers to remove the moisture and treated the area with antibacterial sanitizer. By the next day, the area affected as well as the whole house had a fresh scent. We highly recommend SERVPRO and especially Andre’ Lamb and his team for your emergency needs.

We had a leak from our dishwasher that caused unexpected water damage, and SERVPRO came to the rescue! Dan, Jesse, Chance, and Steffen were all incredibly professional, efficient, and kind throughout the entire process. They showed up quickly, explained everything clearly, and worked hard to make sure our home was properly dried out and safe.