Setpoint Services LLC

I own a busy Italian–Mediterranean restaurant in Austin, and keeping our cooling and heating systems running perfectly is absolutely critical for food safety, our guests, and our staff. Setpoint Services has been one of the best companies I have worked with in the restaurant industry, and they truly deserve more than five stars. From the very first visit, they showed professionalism, honesty, and deep technical knowledge. They have serviced our HVAC, walk-in cooler, and freezer systems with exceptional care. Every time we called, they arrived on time, diagnosed the problem quickly, and explained everything clearly without trying to upsell or exaggerate issues. What I appreciate most is their work ethic and integrity. They don’t just “fix the problem” — they make sure everything is runnin

Setpoint Services is our main HVAC company. Tito will not make you wait days or have you talk to dispatchers and secretaries. He is upfront with his rates and estimates. He shows up, communicates and fixes issues efficiently. He takes pictures which he includes with the invoice. You get invoices promptly and accurately. Easy to work with. Thank you Tito!!

I have had some bad experiences with HVAC guys before quoting me one thing and then charging me an other and showing up late on top of it. Setpoint Services is the opposite! I had an emergency where my AC was down on a super hot day and was dreading trying to sleep that night. Tito quickly came to my location diagnosed my issue and fixed all in the SAME DAY! I couldn’t recommend them more. Professional, affordable, and ON TIME! THANK YOU TITO YOU SAVED THE DAY!

I own and run several shared kitchen spaces. Tido and Setpoint Services are my go to people for fridge and a/c repairs and maintenance. They are always communicative and very fairly priced. Can't recommend enough!

I had a great experience with Setpoint Services and their technician, Tito. He showed up right on time, was professional, and worked hard until he fully diagnosed and fixed the issue with my cold plunge. Tito didn’t rush through the job — he took the time to get everything right and made sure I was comfortable with the repairs. Even after the service, he answered a few questions I had a week or two later, which really showed he stands by his work and isn’t just there to take your money and move on. It felt good knowing I could trust him. I’ll definitely be calling Tito again for any future service needs, and I’ve already passed his contact info along to all my buddies. Highly recommend!