Shatto Heating & Air Inc

Have been using Shatto for several years. They ALWAYS come quickly when called. They explain what the problem is when repairs are required along with the options for simple repairs to get it working, preventative repairs for longer term reliability, and whether replacement is more cost effective in the long run. Friendly & courteous as well. We have some other good HVAC companies in Lake Butler, but I like working with this company.

Had a new unit installed today. Great service. The receptionist who I spoke with was very nice. The service technicians answered all my questions and left the area clean. Update 5/5/2020 had them come out and complete a yearly maintenance. Excellent service. Looks just as it did when they installed it. Update 9/13/23. Today I had a yearly maintenance service done on my AC unit. This is a $139.00 service at the time of this writing, which is on par with other companies in my area. My AC unit is financed as I imagine most are in our area. When a tech comes out to service my AC unit I am trusting the company performing this that a quality service will be done and things put back the way they were before the service. A young gentleman who was very polite and respectful showed up about 2 o’cloc

Roy installed the rain shroud on my A/C perfectly, keeping unwanted pests out and making sure I'm satisfied with the final outcome. Jordan performed my annual maintenance on my A/C unit, making it look new again. He pays attention to detail and even addressed the leveling issues. Top-notch service! I'm switching to Shatto Heating & Air for all my heating and air needs

Waited Nearly 12 Weeks for Unnecessary Repairs and a $900+ Bill – A Total Disappointment! In the third week of June, Shatto HVAC replaced a fried circuit board in my Trane XL19i air conditioner. During that visit, the technician identified a faulty sensor preventing the unit from running in high-speed mode. He quoted a repair cost of just a couple hundred dollars for the part only and no service/labor fee for the return visit. After nearly 12 weeks and five follow-up calls, a (different) technician finally returned the second week of September to install the sensor. However, the new sensor didn’t match the original, requiring splicing, which he charged $319 for the part plus $90 for labor. Even after the sensor swap, high-speed mode still wouldn’t engage. The tech discovered an unconnec

Just figured I would share my most recent findings of Shatto heating and air while digging out the Christmas stuff from the attic. Anyone who knows HVAC knows that you’re not suppose to just piece ductwork together! It should be installed with LAP JOINTS!! This is exactly why! It will eventually separate as mine did after only 3 yrs in this new construction house!! I am not surprised due to everything else I’ve had to go behind them and correct / fix!! Consider yourself WARNED!!