Signal Restoration Services

Ross had zero complex of customer service skills. Will take my large job else where (15th story loss). Truly disheartening that a company of this size can’t take pride in the people they employ.

In general I don't write many reviews but I have to this time. My family's experience with this company was just plain terrible. We made our initial contact with them on 4/10/17 and they came out to inspect and quote the work/withing a couple of days, at that point I was satisfied with their promptness and the people that we dealt with. After Chip was there we were told they would contact us again within a few days to layout a plan and schedule the work. We received the quote on 5/2 from Chip and we responded that we would like to proceed, again we were told we would hear from them in a couple of days in order to plan when the work would be done. Ten days pass before my wife finally called and asked them what was going on and we were told that they had been trying to contact us, they were

Signal was hired to restore my property after a fire that resulted in significant smoke damage inside my 1,600 sq. ft. ranch. Total loss was around $100k paid from the insurance company and new drywall, flooring, and kitchen cabinets were approved to have replaced along with a new furnace and electrical panel and return air ducting and other mechanicals. Quick to come in and scoop up business after fire, but after that good luck! Multiple weeks pass by with no to minimal work done to house. Initially the project manager said the house restoration would take 5 weeks after about 2-3 weeks into the job, and it ended up taking 8 months to get moved back into the house. Unorganized direction of demolition of drywall and flooring (demolition guys were not told what exactly to do). Too many promi

Terrible company to work with , never answer their calls, do not recommend

While this company advertises providing services in all 50 states they refused to come Detroit to provide a quote or for services. They said they do not work in the city. The person answering the phone was also very rude.