Silver State Refrigeration, HVAC & Plumbing

Took advantage of Sr. Citizen. Gave estimate for 50 gal. W/H $5k. Installed 40 gal gas replacing old 40 gal. gas w/h. and charged $5k. Rheem Prog40-40N RH62-T not sold by Lowes or Home depot. Standard plumbing quoted cost $540. for that model. Gustovo after numerous calls said would price match any other install. I did, neighbor purchased 50 gal at Lowes and Yes Plumbing installed for total cost of both $$1974.00. He refused to match since they purchase from Lowes. I was misrepresented and taken advantage of. I do not recommend this company.

TERRIBLE CUSTOMER SERVICE Using them for commercial AC Repair at my company. I called them a few weeks ago because our AC went out and never heard back from them. I called a few times for a status update and literally got ZERO response. I then called them again yesterday because our AC went out and the office was 85 degrees. I told them to give me a call ASAP so we knew whether to stay in the office to wait for them or if we could leave... again NEVER heard back from them. I even called twice to follow up and they kept claiming dispatch would contact me. This company is seriously awful. There is serious disconnect between the staff that takes the calls and places the maintenance ticket and this so called "dispatch" they have.

It's nice you hire the disabled but you should really put handy caped plates on your vehicles if there going to take up disabled parking .

They need to stick to servicing Vegas only as they are not a good company to work with here in AZ. Getting a service scheduled with them is impossible. Transferring your calls state to state with no answers. Horrible customer service.

Fast and friendly