SiteOne Landscape Supply

SiteOne has been a solid resource for our materials, but the real reason for this review is Eric. As a contractor, having an account manager who actually answers the phone, solves problems, and follows through makes a huge difference — and Eric does that every single time. He’s proactive, dependable, and always willing to go the extra mile to help us keep jobs on schedule. It’s rare to find someone who genuinely cares about the contractor they’re supporting. Eric is one of those guys. We’re grateful to work with him. -Brennan's Landscaping

Branch manager is very friendly and helpful! Answered all my plant related questions about planting and care.

Dee Runk Boxwood Died - No Warranty - We purchased 3 Dee Runks (buxus sempervirens) and had them professionally planted. All 3 were next to each other in the same irrigation zone. One died within a few months. We should have checked their policy before dropping $400 on a boxwood. They offered a replacement at a discount but still no warranty. We’re not willing to spend more $ with them to resolve the issue. We’ll purchase the replacement somewhere else with a warranty.

If I could, I would give 0 stars. I purchased rocks online, which were advertised as one thing. Given the advertised photos online (1-3in), I opted to purchase them in bulk over the phone. The member on the phone was quick, to the point, and less-than-helpful in explaining the process. Just told me that I would receive a notification for delivery and that was that. Fast forward, delivery day comes. The SiteOne members, without attempt to knock/call/make notification, dumped the rock and departed. While seemingly harmless; what was delivered was not what was advertised. From view of my Ring camera, I was able to tell the product delivered was far off from what was advertised online. As fast as they were dropped, I was on the phone with SiteOne. The rep. that answered the phone was (spoiler

Went to pick up 15 potted plants for a landscape job. Everyone was very helpful and loaded it into my car for me. Highly recommend!