SiteOne Stone Center

So. Customer service: awesome BUT the expert pond guy waaaaay over sold me product. I explained I was new at ponds (house I bought in the winter had a surprise pond for me) and guy at the counter got the 'expert' for me. I told him how big the pond was and he just kept saying, "oh yea, it'll be fine". I walked out w 5 water lillies and 5-7 ea of lettuce and hyacinth. These floating plants/flowers are extremely invasive and multiple quickly once the weather is right. I spent just over 300$ for plants and easily could've bought half of that. I was pulling out huge amounts weekly towards the end of the year. Before this some of the plants turned black. When I called, they said I could bring them in so they could look and see if it was an issue on their end & they'd replace. It's a 45min drive

Absolute Crooks! I was charged twice the price as Patio Town for pulverized dirt. When I got the load home and tried to spread it, it was completely lumpy with boulders of clay. I couldn’t imagine how this would increase my labor in a simple yard leveling job. So… I returned with the load and explained I wanted my money back so I could return it. They said absolutely not! It was only 30 min. after the purchase. The manager Matt and his supervisor were so rude. They continued to argue with me about the quality. No returns! I was so mad. They guy stood in my door way so I couldn’t even close my door and leave. I won’t spend a dime at this place ever again. They are ridiculous.

This is my go-to place for anything hardscape related. They have the best prices and quality for mulch, rock, retaining wall supplies, and fill dirt. Never been sorry about anything I bought there

Bad experience with an sales associate. I don’t get it. Patio town, mulch store and several others have better costumer service.lady If you are having a bad day you should go home or just don’t come to work. You ruin other people day too.

It started with a phone call that I as handled professionally and promptly with estimating pricing...even when I asked them to help me compute the amount needed, so helpful! Morning of delivery, a email tracking was shared - what? So helpful. Then the driver - Noe called to let me know he was on his way and we discussed the dropping point. He arrived on time and worked with us to confirm dropping point, so wonderful. Recommend this place to all for all landscape materials and projects!