Sligh Plumbing & Heating Co

Absolutely a great business, great people that work there, from the boss to the field workers. Had the best experience today getting my water leak repaired by a couple of pro's. The job was on a concrete slab home. Highly recommend them.

I strongly recommend this company to anyone searching for an honest company that will do good work and not take advantage of you. Another company looked at our job and said we would need a new hot water heater. Sligh fixed our hot water heater and pipes for a great price and were completely done in one day. I can’t say enough about their quality work!

It is said businesses can be quick, low-priced, and do quality work, and one can pick two out of three of those aspects. However, I think Sligh Plumbing was slow, and very-very expensive, and I hope they did good work. It took a long time, a month, for work to be completed. It only took two men five hours to do the work. Sligh Plumbing wanted $3,000. I did pay that bill, but do feel 'scammed', as I think that price was unreasonably high. I was unable to get them to give me a detailed invoice. My conversation with Nancy when I requested a bill was very very unpleasant., and she actually said they did not need to send a bill to me, and that I should just be quiet and do as she said.

I started using Sligh Plumbing and Heating in 2005 when I moved to Hopewell. They have replaced the outdoor AC unit in 2014, repaired plumbing leaks, unclogged drains etc. In Jan. 2023 I woke in the middle of the night shivering. The 38 year old furnace had quit. I called and left a message and they returned my call as soon as they opened. Servicemen came out and brought portable heaters for me to use while they diagnosed the problem. The furnace could not be repaired but they ordered a new one and put it in 2 days later. I have since moved to Chester and 1 of our 2 heat pumps quit working Saturday. They came this morning, fixed it and checked out the other unit. They never try to push a new unit. I wouldn't think of using someone else.

This used to be my go to plumbing company. Unfortunately, they chose to ignore a dedicated customer. I was told I would be put on the schedule for the next day. I called later in the day to get an estimated time of arrival for the next day just to find out that the lady up front never put us on the schedule and there was nothing available for the next day at that point. There was nothing done to address and correct that problem. The lady never apologized and just didn't seem to care. Customer Service has dropped way off. Time for a new company that cares about our business