Smith Family Plumbing & Heating

Smith Family Plumbing & Heating really came through for me when I had a leaking copper pipe that forced me to shut off the water at my house in Boothwyn. I was getting ready to go on vacation and needed a plumber quickly. At first, I was told they were fully booked, but after a moment on hold, Tracy let me know that Brayden could come out within the hour. Brayden arrived fast, was very polite, and clearly knew his way around plumbing repairs. The work was done quickly and at a fair price. I couldn’t be happier with the service I received and would recommend them to anyone needing plumbing help!

We discovered a leak in our shower and weren’t sure who to turn to, since we didn’t want to call any of our old plumbers. After checking online reviews, we decided to give this local plumbing company in Boothwyn a try. We left a message and Brayden returned our call right away. After explaining the issue, Brayden scheduled a visit for the next day. He arrived on time, checked out the leak, and quickly found the cause—a rusted screw in the shower handle. Brayden needed to order the right parts, but he kept us updated and came back promptly to finish the job. Now our shower works perfectly, just like new! The price was very reasonable too. We’ll definitely call them for any plumbing work we need in the future.

Our service call was for an after-hours replacement of a leaking water heater. Brayden, the plumber, showed up right on schedule and quickly figured out what was causing the problem. He took the time to explain all our options for a new water heater and walked us through the whole installation process in simple terms. Brayden also shared helpful tips on how hard water and high usage can affect the lifespan of a water heater, and suggested adding an expansion tank and a bigger sediment trap to help our new heater last longer. Even working solo, Brayden installed the new water heater efficiently, and the kids didn’t have to skip their bath. We truly appreciate the fast response and the friendly, professional service from Smith Family Plumbing & Heating.

Absolutely the best experience! Usually, looking for a plumber can be stressful, but that wasn't the case here. When we called, we felt like we were in great hands. tracy handled everything for us—she is so skilled, honest, and really knows her plumbing. tracy was always respectful of our home, arrived on time, and worked efficiently. We had a complicated master bathroom remodel, which meant moving all the plumbing fixtures and dealing with uneven floors, old pipes, and some DIY work left behind by previous owners. tracy took on every challenge like a pro and made it seem easy. we never doubted her work—she double-checked every detail, worked closely with us to find the best solutions, and always made sure everything was done right the first time. our plumbing passed inspection with no iss

brayden showed up right on time and was very professional when he came to help with our plumbing issues. he looked over everything carefully and gave my husband and me clear advice on the best way to handle our situation. he explained exactly what he planned to do, which made us feel confident, and he got right to work. the installation of our new hot water heater and the home water softener system was done quickly and without any problems. we are really happy with the work and hope all the plumbers here are as friendly and skilled as brayden. we'll definitely recommend smith family plumbing & heating to friends and neighbors.