Songy's Home and Appliance Repair

If I could put a zero I would. I called because my fridge stopped cooling. I was told they would send a repair man out and that the service call would be $130. I was told he would be there between 1-3 so I arranged for someone to be at my house because I work. He called later to say that he would be a little after 3. So I let that person go and tried to make it home by 3 which is normal for me. He called at 3:05 pissed that I wasn’t home. I arrived at 3:11. No big deal so far other than the rudeness. Then he went to my fridge and started taking it apart including a trim kit around it. I took my dogs out back and sat by the back door which he acted like was a problem for him. I came back in periodically to check on him and he’d say things like “Whenever you’re ready I guess.” I guess he th

Technician couldn’t diagnose the issue and had to call another technician and the owner while in my home. I was quoted $500 to order the part, I ordered the part myself for $130 and it did not fix the refrigerator. I contacted the Manager who said it would be another $120 to come back out, even after their incorrect diagnosis, and promised a follow up call that never happened. Poor communication, misdiagnosis of the problem, and extreme markup. I do not recommend this company!!

Songy’s Repair is Top Notch! From the Receptionist who booked my appointment to Mr Mike who called me when he was on his way and fixed my washer! Come to find out I found the Bra Extender I have been missing for a year! 😣 Thank You So Much Songy’s will be setting up my next appointment for My Fridge!

Will never do business with this company anymore. Needed to get a repair done on my washer, something to do with the suspension rods. Dude that came out here said it was $564. I pay, get the repair done and my washer was still not fixed. Then I called the company and get an attitude not only by someone named Kristy but the owner was nasty too. I guess since I'm a woman he feels he can talk to me like trash or I'm stupid. Even threaten me if I don't pay for them to come out again, he will take me to court. That's just nasty work. I had already saw some poor reviews but I just wanted to see for myself. Should have went with my gut. If anyone is reading this, please choose another company. One where the technicians actually know what they're doing and the owner is not a two-faced yeti. He sa

The repair man came out to fix my ice maker on my fridge. I was charged $168. When he left he said the ice would start falling. I waited about wk and called back. I got asked was the water working. I said I had to wait tell someone to come to the house to tell me. I’m an invalid in the bed. Instead of sending a follow up person they told me I waited to long (after they told me they were waiting on part and it was on back order. So if a repair man came back to my house it would be $120 dollars. My name is Kerri Vaughn and I wouldn’t recommend them to anyone.