SOS Plumbing & Heating

Jacob and Nate (and crew) are the absolute best. They installed a sump pump (which was a pretty big project), replaced a leaking hot water tank, and just today did routine boiler maintenance. They're straight forward with repair & pricing options by explaining what's happening in simple terms. They show up when they say they're going to, get work done quickly, use mats to protect your floors, and are always kind to my kids and pets. I'm extremely confident their pricing is in line with industry standards, but honestly, given the quality of work, responsiveness, and professionalism I've seen so far—I wouldn't dream of hiring someone else just to save a couple of bucks. It's worth mentioning I originally found these guys on Google, and wasn't sure what to expect (probably just like you), but

Did a great job fixing my sink and replaced shutoff, will have them back to do more work in the future. Very polite and professional. Easy to talk with. Had Sos back on December 16th to replace my boiler, and hot water heater. They did a great job with the installation, had heat the same day. They stayed till I had heat. Came back the next day for couple touch ups and clean up. The pricing was great New boiler looks great have continuous hot water. And now have a lot more room in the basement.

Overall fantastic experience from booking the appointment to job completion. I used their online booking option, received a callback shortly after and an appointment scheduled for that same day. Adam and Ethan showed up within the scheduled window and were great! Super happy with completed work and very reasonable pricing. Will definitely be using them again for some additional work needed.

Friendly service and reasonably priced. Called them on Thursday because of cold water in the shower. They were here on Friday and fixed the boiler . No more cold showers!!! Will definetly be making them our regular boiler service provider. The two men that showed up were knowledgeable and explained everything. They were great! Thanks again.

This is a longer review, but I encourage you to read it because it’s full of helpful details if you ever find yourself in an emergency like I did. On a Saturday morning, my cast iron sewer drain cracked and sewage started flooding into my basement. As a new homeowner, I was incredibly overwhelmed and unsure of what to do. Jacob, the owner of the company, came out on very short notice, even though it was after hours. He was calm, professional, and immediately connected me with a cleaning company that responded quickly, handled the cleanup, and gave me clear guidance on what steps to take next. Jacob understood how urgent and stressful the situation was, and made every effort to get me on the schedule as quickly as possible. He was transparent about the pricing, which I found to be very re