Southern Industries Home Improvements

Ryan is amazing. His honesty, his ability to hold his team accountable, and his great personality truly set him apart. What impressed me most was how responsive he was to any issues or concerns that came up. He addressed everything quickly and professionally, making the entire process smooth and stress-free. I’m so happy with the outcome of their services and would highly recommend him to anyone looking for reliability and integrity.

Nick and Jeremy were excellent. Nick did what was expected of him and was very helpful getting us through the process. Jeremy did an excellent job on the installation and if something didn’t look right, consulted us until the problem was solved.

Enjoyed the visit and information from MJ. Great conversation and representative. The reason I did not give 5 Stars is I was told this visit, the second from Southern and recommended by Southern, was to come and “sharpen the pencil” to try to get a better price which was the only reason we didn’t commit during their 1st visit, which was not MJ but still a good visit as well. When MJ reassessed the shower install, he presented a price that was higher than the first quote for the same shower install. Obviously, we were even less interested and seem to not be the best use of our, or MJ’s time. Enjoyed meeting with MJ and will get future quotes from Southern, but this was a bit of a head-scratcher.

Lee visited us several times to insure we were getting the color that we chose for our new door. He stopped by, with a gift of cleaning supplies, the day after installation of our new door to be sure we were pleased.Excellent customer service.

Southern Industries replaced our windows a few years ago, so when we decided to replace our old bathtub with a shower, we discussed with them what we wanted and they came through again a great deal. They sent Brian Rader to take out the old tub and replace it with a beautiful walk-in shower. Great job. Southern Industries! 12/7/25 This is added to my review above after waiting and several texts and calls to get a second grab bar, which was supposed to be put on my shower also, but they didn’t have at the install. I’m sure it doesn’t take 3 or 4 months to get the right grab bar to install! And after finally returning my texts/calls, and saying they were going to deliver soon, still haven’t showed up a month or so later! Guess I made a mistake giving them 5 stars!