Southwest Pools

Southwest Pools was recommended to us by our son who also uses them for his pool maintenance. Our pool suddenly started turning green and the company we were using at the time could not fix it. I was driving myself crazy trying to do additional maintenance like filter cleanings in between their weekly visits and took a water sample to a local company for analysis and they confirmed it was not good. This went on for months. I called Southwest Pools, and they came within a couple of days. In ONE visit, Southwest Pools fixed our green pool problem and has consistently kept our pool beautiful in the year since. They always show up on schedule. The technician knows what he is doing. I also LOVE receiving the emailed report after every visit, which shows all the technician’s name, chemical read

Appointment scheduled for 9 - 12 arrival. Called at 12:30 and was told it was changed to 1:30. It is now 3;15 and nobody came or called. When I call the office I only get an answering machine. Wasted most of day sitting here. Can't rate the service because I haven't had any as yet. Follow up on service. Guy came, looked at it, saw the chlorinator was bad. They don't do warranty work on Jandy equipment so he left.

Technicians are knowledgeable and helpful. They do an excellent job with weekly service. I have peace of mind knowing that the pool and equipment are taken care of even if I am not in town.

Troy diagnosed and repair our pool pump very fast. Troy is very knowledgeable and able to take care of the equipment in a very efficient and professional manner.

Southwest Pools came out to drain and acid wash our pool today, they showed up as scheduled and explained the process thoroughly. And while the pool was badly neglected prior to our purchasing, SWpools managed to clean a majority of the stains with out damaging the finish. Would highly recommend. Will post after photos as soon as it is filled.