Sprague's Mermaid Pools

Woman who was working was rude and unprofessional and was locked onto her phone instead of helping us out. I recommend pools plus in queensbury.

I use them to open/close/service and all my pool treatment needs. I can’t speak highly enough about them. They are very prompt in responding. Reasonably priced. Friendly. Explain everything so well. My expectations were far exceeded. I honestly can’t see using anyone else for my pool. They are the best.

I tried them for the first time this summer when my pool wouldn't hold water and the level kept dropping. They came out, said they fixed it and charged me. It still leaked but was an improvement so I figured it was my old liner. Then I called to have them close my pool this fall. They said "Tuesday", it came and went and no one came. I called and they said they had it marked down that my pool was closed on Tuesday... well it wasn't so they came out after 3 more phone calls and a few weeks. When they arrived the guy started and said "do you lose water because I can see this part needs to be replaced". I was like um yeah! I already paid you to fix that! He didn't fix it though...?? Then they never installed my safety cover or drained my pool during that closing visit, so I called again and

Unsurpassed services., either at our pool, or on the phone. Mike Ball, his partner in opening our pool, took great pride in how they did the opening, very Professional, yet personable. Shay, at Spague's store, very, very, knowledgeable about the products they sell! Extremely helpful, answered all my questions. Shay returns emails in a very timely manner. Brittany was also helpful. Highly Recommend!

Just recently had Mike and his team install our new pool. Absolute awesome experience from start to finish. His team takes extreme pride in their craft and they do a great job. They followed through on every single aspect of the plans we had and were very accommodating and easy to talk too. Mike is a straight shooter and was very good to communicate with. Would definitely recommend spragues for all of your pool needs.