Stanley Steemer

The technician was here within the timeframe given. I was notified prior to his arrival. Tim was very friendly, courteous and professional during the visit, up until his departure. I am very pleased with how my couch and loveseat looks after the job was done. 4 ⭐️!! Keep up the great work! Nurse Brown-Stukes

I appreciate you sending someone to do over. I did not expect that. Steven was thorough in explaining the services offered and the limitations. I truly appreciate that. He was well spoken, honest, and respectful. Thanks again for your hospitality and commitment to excellence. This redeemed the company in my eyes because you took steps to ensure customer satisfaction. That’s all we can expect. Great job!!

This should be the only carpet cleaning service you use!!! Dequandre Was super respectful and responsive. When I saw stains left behind he put extra attention to detail and clean them up. Thank you so much for being a professional!! Will recommend to anyone who needs proper carpet cleaning.

Short version: I paid for 3 bedroom/1 hallway/1 stair. They did not clean the stairs. When I contacted them the lady tried to gas light me into saying it was done. After I provided proof it was not done she still stuck to her gun but offered me a $50 gift card. So now I have a gift card I will never use because I'm appalled at how disrespectful they were. Also what the guy did clean, he rushed through it quick and did enough to "look clean". See pictures of the accused "cleaned" stairs. Yes I understand it's pet hair, shouldn't a PAID professional carpet cleaning service be capable of cleaning this? Edit: A very kind lady reached out to me after this review and refunded me $50 for the stairs not being done. She apologized for the previous people giving me a hard time.

They did an amazing job on my filthy carpets. 7 years worth of spills and stains gone in less than 2 hours. Brandon was very courteous and professional. Excellent experience, will definitely use them again!