Star

Jason and his crew were so awesome. The installation took all day and they got it done and cleaned up at the end. It looked like they even mopped the floor. Impeccable! They also didn’t mind my dog helping them most of the day.

Picture this 415pm you get a call on your way home from your wife that the heater is not working, it’s currently 58 degrees inside the house. I called Star and by 530pm Jason was at my house. Within 30 minutes he had the problem figured out. Failed blower for the furnace. Although parts supply houses were closed he was able make contact and secure delivery of the correct fan to be delivered by 1100 the next morning. Jason was very apologetic that he did not have the proper fan in stock but did everything he could to expedite the repair, and had it complete by 1230pm the next day. Oh and I can’t forget to mention that Jason went the extra step to find alternative aftermarket fan which saved us $700! We greatly appreciate the fast, professional and fairly priced service for an emergency situ

I’ve worked with Star for several years now from maintenance to AC installation, and just general advice on the systems at my home. They’ve always been helpful and timely. Jason is always willing to answer my questions and help me understand what’s going on, and definitely goes beyond what is required of him to keep the customer happy. I also appreciate their willingness to deal with my dogs!

If you need service or a new system this is the place to go. Had a unit installed about half a year ago and they did a great job. The house I have is from the 60s with an old retrofit unit in the attic near impossible to get to. They were able to relocate a new unit in a closet making it much easier to get to (the old unit was near impossible for me to get to change the filter). They were prompt very professional and knowledgeable. They also had a real family type service mindset which was much nicer than experiences with previous companies.

I forgot my guys name who's been to my house before but it was job 5488. He's always so nice and helpful and answers my questions. He was training someone today and he will learn alot from him. Always confidant in their service.