Stardust Pools

Buyer beware: shoddy workmanship, nonexistent customer service Save your money and go somewhere else. We have had nothing but headaches since Stardust Pools completed our in-ground pool in Spring 2021. We had a leak in the first year they said was “normal” (untrue) and they failed to successfully address it. They left it uncovered, without connecting the filtration system, causing filthy water to sit for months, which left permanent stains in the liner and stairs, which they have not remedied. We asked them to come back the following year after we noticed the leak was not fixed, which also subsequently caused the liner to detach from the concrete wall. They also attempted to convince us this was “normal,” but the pool kept losing water after it was refilled. The owner, Walter, said he fi

I used Stardust for a few years when I moved into my house because they had been previously maintaining the pool on the property. They were always pretty good and the same person had come to open and close the first few years. Last year I had them close the pool and the guys coming in to do the job absolutely reeked of weed when they showed up. I don’t care if an adult smokes weed. It’s legal in NJ and that’s fine. But you don’t show up to someone’s house to do a $400+ job high as hell. We didn’t realize till after they left that and when the pool was opened by a different company in the spring that some very basic things were left undone. They left clasps of the pool cover not connected and didn’t plug some things properly. They also left tools. The biggest issue is that after they fin

Experienced and Straightforward: We chose Stardust because of their 60 years experience in the pool industry. Walter and his team built us a beautiful pool! From start to finish, the process was uncomplicated, timely and stress free! A pool is an important addition to a property and one of the best ways to celebrate great times and make lasting memories with family and friends and Walter made that dream come true for us!

Over priced, not professional, not customer friendly, will not accommodate you even if you have been a long term customer standard answer is "everyone else pays this price"! Used them today to open my pool for the season, they charged me $506 (including tax) for opening and $160 for filter gasket and $170 for installation, asked them to see if they could give me a better price, owner Walt goes "everyone else pays this price", all out I paid $863. Their crew did not complete the job, left the pool cover on one side of the lawn without folding it (which is a part of pool opening), when I called Walt to get it done, his crew got mad at me for calling Walt!!! and said I could have asked them to fold the cover, don't get it I end up spending money and I am made to look bad!!! Reality is there a

We have worked with Stardust for a number of years and have been very happy with our experience overall. Walter and his staff have all been wonderful to work with and have been a great resource in helping us solve problems especially with our very old pool. Most recently, we had the opportunity to work with them on a large renovation project. Specifically, our 60+ year old pool was becoming unmanageable due to plumbing problems, cracking and cement deterioration. The Stardust team pressure tested all water lines, found a massive break in the skimmers and repaired it. They replaced large aging butterfly valves in pump room and the quality of workmanship was excellent After considering different options for the pool lining, we decided to contract with Stardust Pools to have the entire