Strategic Improvements

Our new roof was installed a few weeks ago and looks great. Paul is professional, responsive, and honest. His team works fast. We’ve seen other roofs in our neighborhood take 2-3 days to complete (or more, depending upon weather), but Paul’s business model allows his team to work together and finished our roof in one day (start to finish). I was working from home the day of installation and checked-in on progress regularly, and am very satisfied with the quality of work. I’ve since recommended Paul to family and friends, and here I recommend you give him the opportunity to quote your roof or repair.

We had (4) roofs replaced with Strategic Improvements over the past few years. We recently had a claim. I called Paul Brown ( owner) and he gave me the runaround stating that he had gone out of business. I checked and the business remains open. The claim amounted to $250.00. After having thought this business was reputable I found that this is not the case.

Shopped around for the best company to replace our entire roof and skylights. We chose Strategic Improvements and are so glad that we did - the work was exceptional, and they completed the job in a single day with no damage to our landscaping. The owner, Paul, was in constant contact with us and made sure we were absolutely satisfied with their work. Our neighbours were so impressed with the quality of work, the speed, the competitive prices and the attention to detail, that several have hired Strategic for their roofs as well. If I could give 6 stars, I would.

Paul is amazing. He did a fantastic job on a full remove and replace roof. He showed up when he said he would and completed the job on schedule and on budget. He makes sure to communicate exactly what the job requires and provides all the materials necessary. His crew was also very punctual and professional and left the job site was left clean. The estimate was spot on with no hidden surprise or bump up fees. I HIGHLY recommend him and his crew.

I reached out to Strategic Improvements for a quote on a roof replacement. We scheduled an appointment that they soon after cancelled on me. We rescheduled for a couple days later, while I was on my way to the rescheduled appointment I figured I should call to confirm even though they scheduled it with me through outlook calendar. Property is 45 minutes away. He then tried to reschedule again, I said I did not want to reschedule again as I set my days schedule based on this appointment and I was already on my way. Paul decided he no longer was interested in viewing my roof. Completely unprofessional business! Does not care about the time of the customer!