Strickland Heating and Air

Have been a long time strickland customer. I used to admire their honest service calls and have recomended them to several family members and neighbors over the years. As members, we would get semi-annual service check ups, the last one being in May of 2025. In December of 2025, we noticed our ceiling right below our unit began to leak. We called strickland as this was a HVAC related leak coming out of the drip pan they installed a few years prior. One of their service members came out and stated that the drain pipes were cleared and that the leak is happening because the unit pendulum was strapped in horizontally and was slowly sinking down and crushing the drip pan. This was a complete lie as the pendulum is very clearly strapped vertically to the attic ceiling and is nowhere near "crush

Our system went out on Sunday, and I called on Monday around noon. Within 30 minutes, they had someone at our home, which was incredibly impressive. After evaluating the situation, we learned we needed a new system. Since we were at work, the technician returned later that evening so we could discuss everything in person. He thoroughly explained all of our options and allowed us to decide what worked best for our family—no pressure at all. We signed the paperwork, and they were back the very next day for installation. Austin handled the install, and he was there all day—from 9:00 a.m. until 8:30 p.m.—making sure everything was done right. He answered every question we had and was extremely patient and professional throughout the entire process. Because it got too chilly to properly finis

We had a major AC failure this week and Strickland Heating & Air absolutely earned our trust through the entire process. Our outside unit stopped running, and after diagnosing the system they found severe coil blockage that had caused extreme strain on the system and ultimately damaged multiple components. Given the age of the unit, replacement was the smartest option. Their team explained everything clearly, showed us exactly what was happening, and never pressured us — just honest, professional guidance. During the installation, they discovered mold on the plenum and asked permission before going further. Once in the attic, they documented several ductwork issues (disconnected ducts, missing insulation, and condensation problems) that were allowing conditioned air to escape into the at

Austin and Pablo did an amazing job installing my new unit, and cleaning out my old unit. Their attention to detail and hard work ethic made my investment worthwhile. I'm definitely a life-long customer with Strickland Heating and Air now!

Strickland was great! It started with the initial phone call speaking with Britney. They had an appointment on the same day which was so helpful. Robby Dollar was our technician and he was very thorough. While Robby was at the home we had some billing questions and he was very patient while the office and I worked through them. I will definitely be using them again!