Sub-zero and Wolf appliance services

I had an issue with my Wolf Range – the oven’s baking element stopped working, and the cooktop was having trouble igniting. I called for service, and they showed up the same day. They replaced the baking element right on the spot and even did a quick maintenance on the igniters for free. Everything’s working perfectly now. I’m really happy with how fast and professional they were. Highly recommend!

Scheduled an appointment window with the AI greeter. Never showed up, never contacted me. Pretty disappointing use of AI

Kazim did an excellent job fixing our sub-zero freezer problem. He explained details about his diagnosis and was constantly focussed on pleasing us (his customers). Kazim also fixed another unrelated problem in our refrigerator while he was here as well as he gave us some white touch up paint for rust spots. We were very pleased with his process and the results.

The most competent and diligent Subzero repair service in the Bay Area. No need to call anyone else. We had an issue with inconsistent temperature control in our 10 year old subzero. The usual repair vendor had a week long appointment lead time and an unfriendly receptionist. I found Kazim on Google and called. First, he uses a conversational AI agent to answer calls, collect issue information and book appointments, which in of itself greatly impressed me- he deployed the GPT LLM and connector apps and configured the APIs himself. It took me under 2 minutes to get an appointment set up for that same morning. Second, he was on time, very professional and communicative throughout - instantly cycling through error codes and showing me the button presses to display them. Then he then talked

Highly recommend Kazim! He put in a lot of effort to get the necessary parts same day and came on Friday evening to fix the fridge. He also followed up via text to make sure the fridge was working properly.