Superior Classic Inc.

This company was great until I had problems with leaks in my roof that they installed. The company does not honor their warranty, comes up with excuses for leaking such as "condensation," and refuses to even look at problems in person. They put plywood over old rotting plywood without removing the old stuff and did not attach the roof properly in areas over my garage and around skylights. The roofing material itself has been fine, but it was not attached at all or not attached correctly in several places. This led to leaking around a skylight, which I fixed myself with Gorilla Glue tape; leaking into my garage where the roofing pulled away from my brick wall where the sealant did not hold and was not anchored (Superior Classic claimed that my home is old and deteriorating), and then was no

The team at Superior Classic was great! I asked for a quote on my flat roof through Home Adviser and they were the first to respond. The sales rep Billy was over at my place in days and provided a quote shortly after that. During the quote process, they were great at getting back to me with any question I had, and I had A LOT. I was pleasantly surprised when their PVC flat roof product came back at a better rate than the EPDM product quoted by the other companies. Billy was open that it would be ~4 weeks before they could get the product from the manufacturer and finished up other jobs they had on the books. He was very responsive as I asked for updated during this time. Finally, when it came to putting the roof on, the crew was great. If it wasn't for the pounding, I wouldn't have even kn

The experience with Superior Roofing has been terrible. The communication was not professional both before the project started and after. When work was not done as per contract they became argumentative and threatening. The workmanship as per other contractors looks like a child did the work.

Bill and Troy came to give me a bid. They said they'll replace the roof. They lied to me by saying that they need more money for a different product as the original product wasn't available in the country. When we refuse to pay them ANY more money, They refused to give back the $46,000 down payment. They have done zero job. They claim that they used the money to buy materials from menards that they can return. We are taking legal action against them now. Please don't trust Them with Anything. They are scamers. I will be in touch with BBB as well as department of labor and the attorney General.

Superior Classic was great...until I had a problem. They replaced my roof, but would not attend to a leak around one of my skylights afterward. When I called to talk to them about the leak, they laughed and told me it was condensation (and even texted me a definition of condensation). It obviously was not. I have a PhD in Natural Resource Science and worked for years as a Post Doctoral Scientist in Bioproducts and Biosystems Engineering. I know a bit about engineering and science. They became belligerent toward me. I am in shock still regarding their behavior and unwillingness to take care of the problem.