Superior Vent Cleaning Richmond

BEWARE: Lakeside uses subcontractors for air duct cleanings. These subcontractors are dishonest. When they came to clean our air ducts, they first did an inspection when it was specifically agreed upon beforehand that they would clean the ducts first and THEN do an inspection. Before they ever began cleaning, we were told that the technician "smelled" mold in our air ducts. They then offered to clean it for $2,000. They would not stop trying to sell us on this $2,000 for extra work. Mold needs to be sent to a lab to confirm there is actually mold before you can take $2,000 from somebody you think you can rip off. Never pay someone 2 grand based on their sense of smell. I do not recommend you use Lakeside for any of their services. Pay a little bit more to ensure you are working with an ho

Our heat pump finally gave up the ghost after over 20 years and Lakeside was incredibly helpful in getting us back in service. The technician who did the initial visit was very knowledgeable and was able to answer all of my questions thoroughly. He made recommendations based on our specific needs and explained the differences between possible replacement units excellently. The office staff was responsive and helpful and provided quotes at a number of different price points. They responded promptly to email questions and set up the appointment very conveniently. The actual installers were polite, professional and thorough in their work. I barely knew they were around and under the house while they installed the new unit. Before they left, they made sure everything was working properly and

A friend recommended Lakeside and said they did excellent work, and I'm sure that's true; however, she didn't realize how much higher their rates are compared to other companies. Lakeside came to our house quoted us $360 for some non-urgent bathroom plumbing rerouting, but couldn't schedule the work for a week to 10 days. We ended up hiring another plumber (Tate's Plumbing! Wonderful, respectful, timely, and reasonably priced! They did the work the same day they estimated the cost) to do the work for $225. The real issue, however, was an office mixup that led to us receiving the full $360 bill--for NO work done, only an estimate. I had to call three different times before the folks at the office (who were very nice, but apparently follow-through isn't their strength) not only agreed that

My experience with Lakeside began many, many years ago with the recommendation of one of my high school students who worked there part-time...when Lakeside HVAC was actually located on Lakeside Ave. Since then, I have called Lakeside for all of my heating, cooling and plumbing needs; among other services, they have replaced my AC twice. I think I may know everyone there. I would not think of calling anyone else.

I called lakeside today because my air conditioning wasn't working. They had someone out within two hours and it is working perfectly again. Their diagnosis fee was very reasonable, and I knew what it was going to cost me before they fixed it.