Surfside Pools

Very happy with the quality and price of the pool. Reasonably happy with the install. Very dissatisfied with what I was left with... no hose for back wash, no pole to vacuum, no hose to vacuum, no chlorine and last but certainly not least my yard is destroyed with no offer to help fix. Just recieved a $1,000 quote to fix. No longer happy with price!

We purchased a new hot tub from Brian at Surfside Pool in Leominster. He was very knowledgeable and was a great help in selecting our new spa. We stuck with Saratoga Spa as our previous one lasted 22 years. Brian and Jerome worked with our electrician to ensure a smooth installation. Looking to another 22 years with our new spa. Highly recommend.

If you ever purchase a hot tub from this place, do not ever call them to repair it. Since purchasing the hot tub in 2022, I have reached out for several repairs from this company. Each time the issue is either not repaired or a new and worse problem arises immediately after. I genuinely believe this company intentionally creates damage to continue the never ending services. On one occasion, Jeremy, pushed my senior dog who was walking nearby his bag of tools. Do yourself a favor and avoid this type of scum by calling any other company.

The staff is always helpful and they always have the supplies I need for my hot tub.

Unfortunately, I have to give the support review. I was quoted a price and told the parts would be available at the Fitchburg store. They were plenty available. The following day we went to get the parts, and they were three times the amount we were quoted. We were told it would be just under $500 and we went to pick up the parts it was 1400 Plus. Found a new place it's called periscope. They have been fantastic. The price, and especially getting the pool up and ready. Very impressed. Sad to be leaving Surfside after all these years. Let's hope 2024 summer is one big pool party, full of hot summer days. 🏊