SWAGS Plumbing and Rooter

Jaime came over to my house to check on our hot water heater that stopped working the night before. He was quick to answer my phone calls and text messages. He helped us relight our pilot and was very informative on hot water heaters and what to look for, how long hot water heaters last, andwhere to check on the date of the hot water heater’s manufacture date. I asked him how much he is charging for this service call, and he said “Don’t worry about it.” I was pleasantly surprised and I will call him back for any future service and/or replacement. Very happy with his service. A+++

Swags and Christian Vazquez have helped me twice and they’ll be my go to from now on. When my laundry room flooded and the adjacent kitchen and bathroom were also affected, Chris cleared out the blockage in the main pipes and was really good about explaining and showing me the diagnosis, the steps he was taking and options to address our very old pipes. Prior to this Chris installed a new toilet for us. He’s done quality work and I highly recommend them!

I contacted SWAGS to inquire about replacing my shower systems (valves and adding handhelds). They sent out a technician right away for consultation and I got a text confirmation. The technician patiently walked me through my questions, possible options and what would be involved for each...He even volunteered to tighten all the valves and switch couple shower heads/arms to address my concerns and provide a temporary solution. He also pointed out things I didn't think of/realize, which probably would save both of us several trips if we were to go ahead with the project. (for me getting the wrong parts or missing parts etc) You can tell they want to do things right the first time and they are very knowledgable. Throughout the whole time, I was not rushed or pressured to use their service. T

We recently had a great experience with SWAGS across the board! We had a leak in our walls going down into our crawlspace and SWAGS sent out a technician on the same day. Christian did a great job of assessing the problem, and making recommendations on our various options. Since the leak happened on a shower we were still under warranty for, he gave us a quote for their repair but also recommended we get it serviced by our contractor under the warranty and provided the details we should give them to identify and address the problem as easily as possible. All this for no charge because it was a quick trip that resulted in a quote! We will definitely contact them for any plumbing needs we have in the future.

Very very professional and reliable, fantastic communication. I had an gas leak issue in the garage. They arrived in a day on time. They did professional diagnostics on multiple points. Clearly communicated the root cause. Their quote includes an full spectrum inspection that guarantees no further leaks. (As part of their warranty) . I didn't end up in the contract because I turned to the warranty of the original installer. I'll definitely go with them next time if there is other issue.