T-N-T LAWN & POOL MAINTENANC

Tried to contact this “company” 4 times in a two week span to get my pool cleaned. Spoke with Tim, & he stated that someone would be out the following week (did not state a specific time), AFTER he instructed me on how to clean the pool myself. Thought the purpose of a pool cleaning company/service was to CLEAN & SERVICE Pools. The following week came & the day arrived but low & behold no one showed up. Called TNT Pools & the receptionist said that Tim would give me a call back. DO NOT WASTE YOUR TIME OR MONEY WITH TNT POOLS!!

I was fortunate to have purchased home warranty insurance, I called them and this is how I was introduced to TNT! The person from TNT who serviced my pool was very knowledgeable and knew how to fix things. He was professional, personable and explained everything to me since I never had a pool before but this was very helpful. I would recommend them to anyone who needs pool service.

Absolutely Awful! They installed a new liner which subsequently fell out within a couple weeks causing water to go behind it and producing wrinkles throughout. The owner personally avoided fixing the issue for 3 months, stating he did not have staff. We called his office and they stated they were doing installs and repairs within a week. I had a new company come give an estimate to fix TNTs mess. The worker said he worked for TNT, and stated they would have routinely have trouble paying him. He also stated the owner encouraged avoiding repairing their shoddy work all the time. Currently taking them to small claims court to recover repair costs!!! Stay away!

Owner is a scam artist. Will charge customers over $100 for pool school, but will not even properly teach his own employees to clean pools. Terrible mannerisms, if he says something to you, then a week later you reiterate it to him and he doesn’t remember saying it, he will deny it completely and attempt to belittle you and make you feel insignificant. And he flagrantly talks bad about his customers at his shop to his employees. Very unprofessional. Very impolite. Just use Leslie pool company. Don’t know much about them but they can’t get much worse than this.

DOES NOT STAND BEHIND WORK PERFORMED. Had them replace my salt chlorinator system. Paid them promptly. Noticed pool was turning green, salt Chlorinator showed no flow. Checked and water not circulating. After a few attempts by phone finally sent and email and received a response after 2 weeks. Tim told me it couldn’t have been anything he did although he was only person who worked on pool. Obviously system wasn’t checked after repair. He also stated he didn’t have anyone to come check system but could send someone to clean. For a charge of course. Been limping along green pool through winter. I’m getting repaired and documenting to take to legal action to recover repair. Disappointing to say the least.