Taylor & Murphy Inc.

Yes! 5 stars! I have wet macular degeneration in one eye, glaucoma in both with hard to manage pressures and I just had one eye's cataract removed with two very different stigmatism readings. II am a challenging eye glass fit to say the least! My new glasses came in this month. Oops they made me ill to wear, but why? The prescription was verified to be the correct one. Sally Kroger, heard me out on my medical history, retested all prescriptions, tried several tweaks and I left seeing better than ever. Taylor and Murphy are where people care 💓. This is the first time in several years that the headlights on cars do not blind me. My appreciation and gratitude to Taylor amd Murphy, especially Sally Kroger who went an extra 10 miles with me!

Had them install two new heat pumps last June (2024), which are the primary source of heating in the house. Old ones were inadequate and needed replacing. The price was superior compared to the competition. A large crew descended on the house in the morning and were done by noon. Everything was done right the first time. We've now survived the first winter with them and they didn't miss a beat even down to 0 F. I had no problems at all communicating with them.

I normally post positive reviews to support local business, but not this time. Today I called the company to ask about confusing items on recent months’ invoices (sometimes my card was auto charged, sometimes not, and was charged same amount twice in one month). The owner did not care a customer having almost 4 years business with them, instead was rude, condescending, and very good at intensifying a customer's phone call. Despite this was the first ever phone call I made to him, and the intent was just to ask questions. There were similar complaints about the owner in other comments and under the owner's another company "Arlmont Feul". There are higher rated businesses in the region. I would suggest stay away from this one.

Before we got started with Taylor & Murphy, we had seen a LOT of local oil companies' marketing materials and found that Taylor & Murphy information spoke to us as new homeowners and they had reasonable prices. What we really like about them is that they took the time to answer all of our questions before we placed our first order, and have a variety of options for their customers. The technician who came out and performed maintenance on our burner was on-time, friendly, and efficient. Also, we appreciate that Taylor & Murphy keeps us up to date on energy efficiency tips as well as providing us with regular statements showing us where our account stands. Great to be using this trustworthy company.

Taylor & Murphy have been my oil service provider for a several years, and I have always liked their service. They were also the contractors I chose for a recent air-conditioning job and an oil to gas conversion work at my house. They have a great crew who are also very customer oriented. Mark Taylor gave me a great price and worked with me through the project. These guys are good !