Terminix

I am a retired Navy Vet living in Hampton Roads. This is the second review I am leaving. we started our service back in December. The following first and following months we still noticed roaches. A manager/supervisor said he wanted to come out on the next visit and I appreciate that. We had a service 03/04/2026. Non the less-today 03/07/2026 I just some creepy crawlies and a roach, yes a roach in my home. I could understand if we were not clean, but we keep this home near immaculate. i just tried the 24/7 number and I cannot get a hold of anyone. This is UNSAT

Thank you Terminix! When Matt and Thomas came to my home, Matt asked me, "Ms. Roberts, how are you doing?" My reply was, " Matt, I'm crying😭!" His reply was, "Oh no! Well we are here to help." And help is just what all service techs have done; and Bell Cow, Marquis and Miller have made my heart glad. Thomas is a Terminix treasure💯 Thank you Terminix! Rodent holes were found and sealed. I have a new crawlspace frame and door, carpenter bees addressed and my home's interior and exterior has been serviced well. Grateful that Terminix's services are just a call away😊

Steven Rahinsky is an amazing person all together. He is friendly kind and always has a smile on his face (even when my dogs want to jump all over him). I know that can be annoying to people that just want to get their work done. He shows up on time and is always asking if he could help in any way to make his service better. I love seeing the same face especially when they are as kind as Steven is. I appreciate that.

Chris Hogan texted he was inbound and arrived right on time. He was friendly, professional and took extra time to explain his findings and recommendations. He even spotted a non-pest related issue in our attic for which we are very grateful! We thoroughly enjoyed talking to him and he set up a follow up before speeding away to his next appointment. 5 star experience in every way!

Shout out to Shawn, Jason, and Chris H from the VA beach office who are Incredibly awesome to work with! It was such a pleasure to meet with you and to help us live in our home pest free. You truly make the community a better place! We are so grateful for the three of you knowing that we can count on you to get the job done! Thank you so so much!