Terra Environmental Services LLC

Randy did a great job with the design and installation. Then a short time later (while the 1 year guarantee still in place) some items need to be fixed. Despite using them for monthly maintenance those items have never been repaired. Great installation but very poor follow up.

Randy managed the monthly maintenance on two homes for me. As a part time resident I frequently had to follow up with him when I was in town about my dissatisfaction on the maintenance. He would usually make it right but it required multiple follow ups on my end. Then I made the mistake of hiring him to redo my patio area. He subcontracted the paver work out to Affordable Pacers who did a terrible job. They left a huge mess and my pool and patio was full of sand. The pavers were never completely stable and would either make noise or shift slightly under foot traffic dispute my complaints. After the first monsoon season some of the pavers sunk and the sand under washed out. He never repaired these. In addition he redid my pool fountain which leaked almost 4K gallons of water and bec

Initially this company did a great job on our yard and it looks great. Since then I have a leaky irrigation valve and can't get anyone to return my calls to get repaired. I haven't seen or heard from them since the job was finished. I was told they would come back to bring a replacement bush and check on the irrigation. Crickets.

Our experience with Terra Environmental was extremely positive. Working with Randy, Niko, and their team was easy and pleasurable. They worked with us, listened to our concerns, and the quality of their work was superior. We had desert landscape put in the front and back yards. We included a small flagstone patio area, along with an area of artificial turf in the back with flagstone steps to the gate. Even after completing the work, they are always available to answer any questions and address any issues that may arise. We are very pleased that we selected Terra Environmental to do this work for us and we highly recommend them.

We used Terra Environmental Services to design and install our complete backyard. They did a very professional job about 2 1/2 years ago. We've enjoyed it since. We were gone for the summer this year, and when we returned we found one of the trees had been blown half way down. We called Terra Environmental and they were able to remove the damaged tree and replace it within about 10 days. The crews they send out are always friendly and efficient.