TerraFirma

My mother-in-law’s house was built in 1962 and has had basement water issues for more than 40 years. We’ve spent so much money trying to fix it over the years, but TerraFirma Foundation Systems completely transformed the situation—it feels like magic. Thank you to the team: Casey from sales and the crew members Antonio, Jessi, and Casey. The three musketeers worked efficiently and truly operated as a team. Thank you for bringing such an incredible change to my mother-in-law’s home! One suggestion for management: please focus on bringing happiness to your customers rather than worrying too much about potential lawsuits.

We discovered water in our basement this past April and first called the competitor who had installed a waterproofing system back in 2015 for the previous owners. Unfortunately, their visit wasn’t very helpful -- they didn’t offer a clear solution or give us much confidence that they even wanted to do any work on our 115-year-old house. That’s when we reached out to TerraFirma for a second opinion, and it was the best decision we could have made. From the very beginning, Jaden, our System Design Specialist, was outstanding. He was thorough, thoughtful, and really listened to our concerns. He walked us through options, answered all our questions, and came up with a solution that felt right for our home. Scheduling with Sammy was easy and helpful - she worked around our vacation schedule, a

We had an excellent installation on a fantastic crawl space waterproofing job. We are on the northern Oregon coast and a few feet from the sand so we get a lot of moisture under our 1940s home. We decided to invest in the TerraFirma product after a great meeting last summer with Don as we were taking on a major house renovation and decided we would do what is best all at once. We are very happy we did as the product is a game changer for the health of our home and our next generation. We pick up some great additional waterproofed storage space too in the end. The install process was efficient, and we had three outstanding guys working our job. Antonio, Jesse and Cameron deserve a big shout out. They spent time each day we dropped by to educate us on what they did that day, show us every a

Edit: Jan ‘26 Unfortunately this sump pump did not solve the problem after all, as water again came in after several days of hard rain. To be fair, TF did not guarantee a solution. I still think it is a good company but sadly my problem persists. Previous review from Nov 25 - Terra Firma installed a sump pump in my home that has solved my water incursion issues. This had been a problem for months. I had several different companies and professionals out to evaluate and try to solve the problem, from plumbers to leak detection companies and a few more. Most scratched their heads and said "this is a mystery." Terra Firma came up with this solution and it is working. I wanted to wait until we had significant rain to write this review - and after the past few days of pretty good rain, and

Tyler came out and did a great job of thoroughly going through the house and taking measurements and pictures to document what need attention. He walked me through options and gave his recommendations. While I had other bids, he kept in contact and checked in to see if I needed anything else. He did a great job working with my unique situation, never pressuring me to go in any other direction then what I comfortable with. Then Victoria was great is getting everything set-up and connecting me to the crew that would be out to work on the project. They were there promptly the day as scheduled, which I appreciated. They did a great job of walking me through the process and explaining everything that needed to be done while I was working. They were fast and communicated clearly throughout the