The Appliance Care Company

I have a unique microwave/oven combo. Wanted someone else to come out and look at it. Spent 30 min to pull out unit check it out and then tell me its too old and they dont make parts anymore...then 2 hours later I just received a phone call to give me factory directs # to try and see if they can help. $149 for nothing seems a bit excessive...assume if you have a basic fridge or stove repair that your unit isn't 12+ years old these guys would be fine. Repairman was very nice.

"Excellence in customer care, fast, extremely knowledgeable"...These are just some of the adjectives I can use to describe " The Appliance Care" Company and especially our repairman, Tom. He was very impressive in all aspects of the job, very informative, professional, personable and very detailed oriented with highest quality customer service. He diagnosed then repaired our Samsung dryer, cleaning all internal parts and the laundry room floor, ensuring the clothes dryer was completely clean and running before leaving. Thank you Brian for hiring such such a valuable member of your staff and representing "The Appliance Care" Company so well !!! We couldn't be more pleased!!!

Excellent Service on a 2 Yr old Maytag washer. We had a washer stop working and called Maytag direct for service. it was a 2-week wait. We called The Appliance Care Co., spoke to a real person within 2 minutes. We had a great service tech at our house in about 24-hrs from the call. We were back up and washing clothes for a very reasonable service call ($99) in less than 1-hr. We will be using them for any other appliance issues in the future!

We just had Justin at our house to diagnose and repair our Samsung dishwasher. He was on time, polite, and very knowledgeable. He identified the problem and fixed it in less than an hour. I also really appreciated the person I spoke to on the phone making the appointment. She was friendly, helpful, and clearly understands customer service! I will recommend this company to anyone needing help with their appliances!

Tyler did a nice job diagnosing and explaining our refrigerator issue. Thankfully it was multiple filters with issues and not the refrig. Then Installed a new garbage disposal in a short amount of time. Tyler and the office folks were all enjoyable to work with.