The Appliance Doctor

These guys were great. I called and Jose came the next morning to fix my washer. They identified it was only a fuse and replaced it right away. I had another company come first and they told me it was a water inlet valve. Glad my gut told me not to go with them. I will definitely use Appliance Doctor again.

$200 to spend 10 mins evaluating. Was told by technician I needed a new sensor. Received a quote for an additional $500. (Which included a part thay did not need replacing- as per manufacturers repair team).

They get stars for prompt service but a total rip off. The plastic lock on my washer lid snapped and I could not do wash. $225 later for a $6.00 piece. It tool the installer 5 minutes to put it in. Of course I needed to pay for the service but not $225 dollars. I later found on the piece on Amazon. Sure I am kicking myself for not seeing if I could fix it. Was more of $100 job NOT $225 - beware. I am going to think twice about using them again.

BEWARE!! They will charge you even if your appliance cannot be fixed. Had someone come to my house, spend about 7 minutes here, barely even touched the appliance that was broken, googled the apparent part (on ebay) we supposedly needed, said it was too old to be replaced and left. Charged us $95 and when my husband handed him $100, stated he had no change. $100 down the drain for a 7 minute visit. UNREAL. Never again.

My grandfather's microwave door needed to be re-attached. Michelle kept us updated regarding the technician's arrival time. Jose was on time, polite, professional and offered technical advice. My grandfather will definitely use them again.