The Basement Doctor of Cincinnati

I do want to note that when we signed the contract, we put down the deposit for both the sump pump and the egress window projects all at once—this was about a year ago. At that time, they told us there was a three-day refund window, but the actual egress work won’t happen until next year—so I never got a real chance to measure or decide on the project’s outcome before committing. I also want to point out another issue: when they came to install the downspouts, they said if any power wires were cut, they would not be legally liable for any damage—saying that was on us as homeowners. This didn’t sit right with me, as I was told by other contractors that the person doing the work is always responsible. After making these changes, there still was water issues and they told use they could eithe

We had a serious problem in the crawl space under our house. I called The Basement Doctor and they sent an advisor (Chris) out to inspect. They recommended what needed to be done and we decided to have them Jack and level our floors and then encapsulate the crawl space alone with adding a dehumidifier. David Bowers and his crew came out and I could not be any happier. They were all very professional and knowledgeable. Their work was incredible. They did an absolutely marvelous job and left my back yard as nice as they found it.

Will, ran the job professionally and efficiently. Brad and Craig were hardworking, skilled, and respectful throughout the project. Walt, the salesman, was honest, clear, and delivered exactly what he promised. The team worked smoothly and produced high-quality results. Highly recommended.

My waterproofing project just completed last week. Spring time should show the impact of the work. The crew was friendly and professional, but left a bit of a mess. For the amount of money paid for the service, I expected more care. Used material to close my front door shut leaving it scratched. Rinsed concrete buckets and tossed in the yard. As the snow melts continue to find more trash and debris from the job. Hopefully better care was taken when installing my system.

Tyler, Ron, John and Ruben were truly amazing people. Incredible work, skillfully executed and cared about my project. Cold weather hard conditions and didn’t hear a word from them as they did their work professionally! Thank you for being the best team I have seen in a while!