The Bethalto Floor Store

Got new carpet in my bedroom today. I love it! It is so so super soft. It is not the latest style but it works so well for me. I am a cancer survivor and have significant neuropathy. I need soft textures and lots of cushion. Kaylee, the owner, was so patient with me and showed me her best options for flooring. The installer John was also a pleasant professional. Great job to the whole team.

We purchased carpet for our living room, dining room and hallway and from our initial visit, through completion was a complete joyful experience. Kaylee and Kacee are both easy to work with, they fit our schedule, Jared and Frank, the installers were more than polite, knew their business and made our rooms look beautiful. We would highly recommend Kaylee and her crew for any of your flooring needs, they are super!!!! An added bonus is that adorable little Doug in their showroom!!! He's a show stopper too!!!!!

We recently had new flooring installed in our home from The Bethalto Floor Store and couldn’t be happier with the results. Which are even prettier in person! The entire experience—from selecting the right flooring to the final installation—was seamless and stress-free. Kaylee Weber was incredibly knowledgeable, patient, and helpful in guiding us to the perfect option for our space. Our floors look absolutely beautiful and have transformed the look of our home. Highly recommend them for anyone looking for quality products and excellent customer service!

Kaylee is wonderful. She loves what she does and it shows. She worked with me long distance to pick out flooring within my budget and then did a great job handling install. Justin from her shop did an awesome job installing bothe flooring and base. When an issue arose with base, it was immediately addressed. I highly recommend using a local, small business when possible! I would sing high praise to anyone regarding Kaylee and her team - thank you for making my new home so special!

I cannot say enough great things about our experience! Kaylee, the owner, was so knowledgeable and helped me make the right color choice to achieve the look I wanted. She answered all of my questions and was communicative from beginning to end. Her crew was so great and done with both of the rooms before lunch. Trust that you are in the best hands with your flooring needs when working with The Bethalto Floor Store!