The Cleaning Authority - Plymouth

Great service to use. Friendly, respectful, and thorough in their cleaning of my home. Also, follow up communication is the best as well.

I had two cleaning sessions completed before deciding that the cleaning service was not the best fit for my needs. After conversing with the manager, we mutually agreed that their offerings did not align with my requirements. As a parent of two small children, one with special needs, I was seeking assistance in maintaining a clean home due to my current time constraints. The company provided a comprehensive list of tasks for their A & B initial cleanings, which encompassed a deep clean in certain areas and standard cleaning in others. During the first visit, the cleaning inspectors were in my home evaluating the work done by the cleaners. It became apparent that the cleaners did not clean to their satisfaction. Feeling dissatisfied with the state of my home after the first cleaning, I co

I have a very busy work schedule and work at home. This company has zero flexibility in scheduling and it takes them a week or more just to get you on the schedule. They did work to try to accommodate me, but I had work issues and there was no calling and rescheduling for another day even when I gave them a good advance notice. Every time I tried to reschedule they had to look at their schedule and call me back which took a week or more. People need flexibility. In the end they told me they couldn’t clean for me because I had to adhere to their schedule. You are given a set time of day on a weekday that they choose. Not sure if their cleaning is good or not. The whole process of getting set up with them was just a hassle. Went elsewhere and booked something online in 5 minutes with a comp

We had great service from this company. Employees are through, trustworthy and reliable. The owner is a super nice person, very responsive, and will go out of his way to accommodate any special requests. We just moved and I am going to hire them for our new house as soon as possible! It was worth every penny to have them clean our previous house after we moved out. They did a great job!

Have been using The Cleaning Authority for years now, and they do a really good job. I love not cleaning my own home and having more time with my family and for cooking and other home tasks. One time we were out of town and had shut the water off. I forgot to reschedule our clean. They showed up and did what they could- somehow my sinks were so shiny! I was impressed with how they went above and beyond that time.