The Cleaning Authority - St. Charles

After having surgery and temporarily unable to care for our home we hired The Cleaning Authority. One constant I have been able to depend on this far has been the expert care and attention to detail that Chi has given to every section of the house. She is always open to feedback and her willingness to provide everything we need is genuine as well as refreshing. The process the company uses for communication with it's clients is superior. I always know what to expect week to week and the approach they take to ensure my home stays in tip top shape works great! Thank you!

The cleaning crew was wonderful. Tamara and Candice arrived on time and worked diligently until the cleaning was done. They were pleasant when we talked and even helped with an additional problem I had with my windows.

Very through, courteous, pleasant and professional staff. Did an excellent cleaning job throughout the house. Highly recommend Cleaning Authority for services. Office staff kept us informed. Hire this company. Chie and Rhoni did a fantastic job with a very detail cleaning. Protective and mindful of special items.

Zero star experience. This company is a scam. I had to vacuum my floors after they “cleaned” my house. There was no sign of cleaning….they even came to “fix” it and it was barely just a wipe down. I emailed company to see if we could find a solution, and they ignored my email. Pictures are after initial “cleaning”. They came highly recommended so I’m very disappointed.

We hired The Cleaning Authority to begin regular bi-weekly cleaning services. We couldn’t be more pleased with their first cleaning! They arrived in the time frame scheduled. They were very thorough & professional! The end result was “spotless”!