The Comfortworks

Hetter Heating (part of Comfort works) came out to service our furnace. We had some construction in our house that ended with our pilot light out and pretty dirty. Ryan, the technician, was great. My young adult, who had tried to light our pilot light after it had gone out -He didn't think it looked right, hence the service call. Kevin let him look over his shoulder and gave him great guidance on lighting & maintenance. He feels much more confident dealing with the furnace. Thanks so much! We usually do the year round service for our furnace and AC to make sure each one is ready for the season. We had missed getting it scheduled last year but I like having that yearly service every spring and fall.

The furnace blower fan motor went out on our Ducane. Our tech, Jason, was amazing. He kept in contact with me about the part (which had to be ordered), called each time when he was on his way to the house and even showed up early to accommodate our work schedules. Jason was personable, professional and his work was outstanding. I highly recommend Comfortworks (and Jason) and will absolutely use them again should the need arise.

I had comfortworks come out to provide their $89 checkup service. The technician was nice and performed the service. He shared there were no issues and he cleaned/blew out the cords/pipes. Now I had no issues prior to the service but just thought I would have it checked. Now my furnace is making this ungodly loud noise/sound after their service. I called back to share this and was told a technician was on a call but would call me back for sure - it’s 28 hours later and NO one has called, sent a telegram, text, a message in a bottle - nothing. I call backed today and they had NO record of my call. WOW!!!

Highly recommend. Just had a new Lennox heat pump installed. I had three companies come out to give me quotes and this company beat the others. The installer was great. A few days after the installation, I received a thank you card and a gift from the company for choosing to do business with them.

I will NEVER EVER call any other HVAC company but Comfortworks. I had a furnace problem and called the company figuring it might take a day or two. Heck no...someone was here within 30 minutes of my call. The gentleman was very professional and knowledgeable. Don't expect service that quick...I've dealt with them before and they did show up the same day. I was IMPRESSED !!