The Drain Doctor

Poor service. Refused to do what we asked them to come out for. Made crappy comments, were too lazy to do the work because it’s “too cold” for them, then sent a camera down a line to tell us it was frozen when we already knew that. After being there for 10min and refusing to look at anything they charged $150 for a service call. Worst plumbing service our business has ever dealt with. Do not recommend.

These guys come in, cleared the drain, and all for a very reasonable price! I live in a 64 year old house that I am remodeling. When I have a problem, they show up and solve it for a reasonable price!

I have a bit of an inside track with this company, seeing how I worked for them for a few years. As well as for Tim Scott for many years. So, I can tell you they unfortunately don't always go this smoothly. But I called Clay when we had a back-up at our house. He told me he would try to get someone there by the end of the day. By the time I hung up the phone and checked the mail, Josh was coming down the street. Josh and Joe both did a great job! Ran the camera down and found the problem to be roots and paper, pulled out a softball size ball of roots and had us up and running in a couple hours. Josh already had my landlord's number in his phone and was able to call him for billing. We did have a slight mess in the basement, I had to clean up but that's due to the way the house is set-up an

Josh did a great job! Showed up the same day, explained to me what he was doing and why, fixed the problem, and had our water draining in no time! Highly recommend. 05.07.25 EDIT: I used Drain Doctor again for a separate issue, and was still very satisfied. This time Joe showed up within about an hour, fixed the clog and corrected a problem we didn't even notice. Great people!

We called on Monday, they were booked for the day, so scheduled for Tuesday. They called back and had someone available Monday. Great!! Joe came, was very friendly and professional. He unplugged the drain, and cleaned up a lot of the mess. He was awesome!! The bill was less than he expected. We will use them again if we ever need someone!!