The Drain Guys

I had my sewer line replaced about 4 months ago for nearly $18,000, and unfortunately the experience after the installation has been very disappointing. The cleanup was poorly done, the concrete work was subpar, and it caused my vinyl flooring (installed after)to no longer sit properly. I reached out two weeks ago through their messaging system and received no response. Additionally, my front yard continues to sink, which suggests the ground was not properly compacted after excavation. I now have to constantly re-compact the area myself. For the price paid, I expected far better workmanship and follow-up. Fixed my sewer problem thanks but left me with two other issues RESPONSE: I’m sorry but for $18,000 I don’t think it’s to much to ask to smooth out a small area of concrete just like how

I really recommend this company. These young men are smart and intelligent. I felt safe with them working in my home. Here are pictures of what they resolved. My grandkids put a toy in the toilet and I had a rotten trap pipe that needed replaced.

This is the second time at our place with The Drain Guys, both times with Chris. Very knowledgeable and always professional. Both times he was there within 24 hours of us needing him and fixed broken pipes quickly on our old house. This last time he gave us invaluable tips to help avoid having similar problems in the future. Reasonable fees and yes, I would 100% recommend The Drain Guys!!

The Drain Guys is the best kept secret for pipe replacement. I went through two crummy plumbers who charged for camera work and didn't know what was going on with my drain. Called The Drain Guys and was glad I did. This team had master plumber Jay, along with his team, Parker and the rest of the crew to correctly solve the issue. The team provided insight on each part of the job, arrived promptly and even worked late. Job itself was extremely clean and was smart in terms of the geography of where my pipe needed to be. I now feel safe with a long term pipe in my property. I highly recommend this crew for your plumbing needs. Excavation can be a dirty job but these Michaelangelos made it look like a work of art.

I had sewage issue and one plumbing company that said they could do the job came out and almost dug my front yard out to resolve it. I got a second opinion from the Drain Guys and they promptly informed me that the repair was actually in the city side of the property and that they were responsible, saving me thousands of dollars. I had a separate sewage issue under my basement and they were so efficient in diagnosing and fixing the problem. Tricia from customer service is really excellent and I appreciated the crew that came out to help resolve our issue.