THE FLOOR TRADER OUTLET

I walked into the Floor Trader Outlet in Dothan, Alabama looking for flooring for my hallway. Wasn’t sure what I wanted and had a lot of questions about the different floorings. Henry was amazing! He answered all of my questions and even showed me a sample of the different thicknesses (in mils) of the wear layers that protects the flooring, which was really helpful because it can be confusing when you start talking about mils and millimeters in the same conversation. Mils refers to the thickness of the protective wear layer and mm refers to the thickness of the actual vinyl plank, laminate, hardwood, or sheet vinyl. I am now more educated and a happy camper! Thanks again, Henry. Wish all sales associates cared as much as you do! A+++

The store was fine, and the lady who helped us was wonderful. They had a wide variety of all flooring and kitchen and bathroom back splashes. The granite had lower prices than I've seen at other places. I'm not really up on flooring prices and can not accurately describe their pricing. I saw a lot of products on sale and other markdowns. For installation, they use independent contractors. There was a relaxed feeling while shopping, I was not hurried, and the wonderful lady made sure my questions were answered.

Exceptional customer service! Bob,Tommy, Mike were super nice, helpful and took time to make sure we were happy with the choice of granite we chose! Even so much to moving 4 slabs of granite to let us choose the perfect one for our home! Prices are unbeatable! We will definitely use them again!

Fantastic service and pricing! Pete has gone above and beyond to help us with our flooring needs (we live out of state.) We will continue to use and recommend FTO! Thanks for your expertise and great customer experience!

Pete helped me and he was AMAZING! I had to load everything into my SUV in a hurry. Was so helpful and courteous! Best service! Thanks, Pete!