the haus appliances

We needed service for our 2006 freestanding KitchenAid side by side refrigerator/freezer. Sarah in the office was able to schedule Tony the next day to come evaluate what was needed to repair the unit. Tony arrived during the given arrival window and was very friendly, knowledgeable, and professional. He immediately diagnosed the problem. We paid $98 for the evaluation. His office called me shortly thereafter to give me a quote for installing a replacement control kit. They explained that we would be able to roll the $98 evaluation fee into the cost for the repair, which was good to hear. Two days later, Tony returned to repair the unit (once again during the given arrival window). He put down site protection and thoroughly cleaned many years of dust and dirt from in and around the unit. H

They were contracted by bestbuy to fix my refrigerator. Its been 3 weeks and they still can't fix it. They ordered a bunch of parts and swapped out the inverter board when tye original diagnostic was the compressor. They just refilled it with refrigerant and then said to wait 16 hours...we'll its been days and going on weeks. The tech came 12/06 took pictures and said it wasn't the compressor that there is a leak in the system. Today I find out they ordered the compressor and a control board and who knows what other parts.. as of now i find myself being a middle person between Haus appliances and geek squad...and there seems to be little effort to find a solution to my repair...I definitely would not recommend this company...the tech clearly undermined my father's intelligence telling h

Tech showed up on time and fixed my ice dispenser in a timely manner for a reasonable price. I used this company to fix my stove 2 years ago and had same experience. I’m definitely calling Haus for any other appliance repairs I need and I highly recommend them.

Tony came out to do an initial evaluation on a commercial ice machine at the school I work for, and was very thorough. He worked with staff onsite to determine what kind of equipment was on the roof, etc. and was extremely knowledgable. Ultimately, The Haus Appliances was not the correct company to fix the machine, but Tony went out of his way to find out the requirements of the machine, identify relevant building code information etc. and sent me on my way with a great recommendation. Thank you!

Tony the technician was the best! He was prompt a d professional. I called this company to fix the door hinge of my dishwasher because the spring broke, he not only fixed it he even found a much better way to install my dishwasher properly. It would move around and some screw would fall out. Love this company and would definitely use again and recommend!