The Home Depot

I had a positive experience at The Home Depot on S. Elm Eugene in Greensboro, NC on February 12, 2026. I must admit that I love hardware stores and could spend hours in any one of them. As an older woman, most people find it surprising that I do most home repairs myself so I sometimes feel overlooked. However, the employees at The Home Depot were very helpful, answering all my questions and directing me to where I needed to go. I had no problem finding someone to help me. Parking was no problem. I ended up with a couple of items I needed to repair HVAC ducts. Thank to The Home Depot for their help.

Ordered blinds online for a project a week ahead of time. Every set of blinds I received were wrong. Went to the local store to exchange them and they said my only option was a refund or store credit. I couldn't just exchange them for the correct size. No offer to fix their screw up. Now my project is delayed and I'm back to shopping for blinds. My money will go elsewhere.

The gentleman was so polite. He stopped what he was doing and assisted me. He was very helpful and I thank you so much!

⭐☆☆☆☆ The 2 Worst Trips to Home Depot Ever Walked in ready to spend money, walked out wondering why I even bothered. Not one single register open—apparently, customers are now unpaid employees expected to run their own checkout. which is fine if your not a contractor buying lumber & sheeting I Asked three different workers for help, got eye-rolls, shrugs, and “I don’t know” for answers. Nobody knew where anything was, nobody cared, and nobody tried. It’s like they’ve replaced customer service with a scavenger hunt and bad attitudes. If you enjoy wasting your time and being treated like a nuisance, this is your place. Otherwise, shop literally anywhere else. An employee literally stood in an aisle where an abandoned cart was as if he was not going to move it to get around it. He just stood

The other month I stopped by and the staff was really helpful finding what I needed, made the whole trip quick and easy.