The Home Depot

Shout out to Ed! My husband called The Home Depot in Harrison Arkansas because Branson Home Depot did not have the heaters that we needed. He was extremely friendly and helpful. We weren't sure if they had the right heater in stock and Ed offered to take pictures with his own personal phone and send them to my husband to make sure it was the right item before we drove all the way to Harrison. Turned out it was the right item and he was extremely helpful. We feel like he went above and beyond to provide excellent customer service.

Five stars for the Home Depot in Harrison! I recently had to file a claim for my oven through their protection plan, and I am so happy with how they handled it. They sent me a full reimbursement via an e-gift card, and the communication was great. I’ve always had good experiences at this location, and this just proves they take care of their customers!

Worst experience I have ever had not just at this home depot but any retail establishment I've ever been to. Had an employee stand 5 feet from and watch me lose concrete blocks while holding my 9 month old granddaughter and never speak even spoke to me. Then in the electrical department same thing while trying to reach an item in the back of the shelf. Then they top it off with superb customer service extended through the store the two women standing there (I assume to only make sure nobody steals something) stand there and watch me struggle to ring up and pay for my items. I sure hope the entire store staff including management will have to complete additional customer service skills training because this level of skill has to trickle down from the top

HORRIBLE! KEEP DRIVIING, even if it takes you longer to get to another store. Here's why - I contacted these people and found staff and customer service specifically to be frankly the WORST Home Depot I have ever been to (out of about 30 over the course of my life). It was so bad I'm thinking about launching a FORMAL COMPLAINT at company headquarters recommending cleaning house. Wait times took FOREVER to get pricing and staff hems and hawed (clearly didn't know) what they were talking about and then proceeded to hang up to me after I tried to be polite and thank them! So rude! Again, please take your hard earned money elsewhere. If the product quality is as bad as customer service is in this location, G-d help Arkansas' construction companies and homebuilders.

Barb at the contractor counter was awesome and the gentleman i didn’t get his name but helped me load up my concrete and post he did a great job too. To the tall soft young man that walked by me loading my concrete not cool. When you are an employee you should always ask if the customer needs help.