The Home Depot

This review is specifically for Bo at the 12 Coliseum Ave. Store in Nashua. He is amazing! Best customer service I have ever had, anywhere. I currently have an issue (not necessarily with the store itself) and Bo jumped right on it. Not only was he light years beyond competent at his job, he was also, knowledgeable, caring, concerned and he was also funny and an overall awesome person to talk to. Whatever Home Depot is paying Bo, it is not nearly enough. Bo actually gave me back some faith in humanity and Customer Service. Thank you!!!

Mike was so helpful in the flooring department. He spent hours with us locating the perfect flooring, scheduling, measurements and called around to several stores to make sure we received all the boxes we needed for our project. Home Depot has a gem on their hands and someone with a lot of patience. Also, wanted to mention it was an amazing deal we were able to secure.

I waited for 45 minutes trying to rent a truck I already had a paid reservation for. They couldn't figure out how to make it happen. "Sorry glitch in the system nothing we can do". No ability to depend on Home Depot nor a regard for my time. Go to Lowe's instead, their rental process was quick and painless.

So we bought this amazing fridge from here, right? Turns out the delivery service moonlights as a demo team, and their claims department also doesn't exist. They moved our fridge in but had to take the door off to do it (understandable), but in doing so they leaned the door up against my porch and a gust of wind sent it flying against my house, cracking the door window panel. Of course they felt awful about it, but then placed it back in the same. Exact. Spot. And the same. Thing. Happened. Again. Shattering my door window and cracking the frame of it. Not *only* that, and I'm sure the delivery team submitted the incident, but the claims team hasn't done ANYTHING about it. We currently have a cracked front door with a destroyed glass window, covered in cardboard, and not one employee, su

Had the best experience with Kitchen Design Consultant, Alyssa Klem. She Helped us select the cabinets that we needed for our kitchen. She was kind, patient, heard us out, and Was responsive to our needs. Getting a new kitchen is very stressful. However, Alyssa made it more bearable. Thank you, Alyssa.