The Home Depot

Recently had the pleasure of getting some top-notch help from Manager John R. At this location. He was extremely patient, helpful, and really understood what he was talking about. His help and friendliness is the exact reason I keep coming back to this location. Keep up the good work and thanks again!

I want to express my sincere gratitude for the extraordinary kindness and support I received from one of your employees, JC, at the South Overland Park store by 69 Highway and 135th Street. Recently, I found myself in an unexpected and stressful situation. After doing some yard work, I accidentally left my cell phone on the driveway. I was able to drive my Tesla to Home Depot, but once there, I realized I couldn’t pay for my items—or even start my car to return home—without my phone. I couldn’t call an Uber, access my wallet, or do much of anything. I approached the Customer Service desk and was kindly allowed to use the store phone to call my wife. Unfortunately, she didn’t answer. That’s when JC stepped in with an incredible offer: he checked with his supervisor and then personally dro

Is a tough visit. I was shopping for bathroom renovation supplies and purchased a new toilet, for which I had really done my research, some mosaic tile, some shark bite fittings, and some tile trim. I interacted with one of the designers and kitchen and bath and she was awesome, very helpful, and looked up things for me on their website. Finally she directed me to plumbing to look for a part I was asking about. When I got to plumbing the kid there was completely useless and seemed to have no idea what I was talking about. The cashier down by the pro door was also excellent.

I’ve been a regular at this Home Depot store for several years now. Historically, my experiences weren’t always positive—I often felt like an inconvenience to the staff whenever I needed assistance or had a question. It seemed as if my inquiries were more of a burden than a part of their job duties, which made shopping there quite frustrating. But about a month ago, I noticed a significant transformation during one of my visits. The atmosphere was different; it was as if the entire store had undergone a change in spirit. The employees were not only helpful but also knowledgeable and genuinely engaged. They seemed eager to help, a stark contrast to the previous demeanor I had grown accustomed to. Driven by curiosity, I asked a few questions and discovered that the store was under new mana

Do NOT use Home Depot’s installation services if you want things done right. I recently spent over a grand for a new dishwasher and installation and it was installed improperly (see pics. Not flush with cabinetry whatsoever), installers left water on my hardwood in multiple locations as well as some debris and trash on my driveway. Very unprofessional and seemingly outsourced for cheap labor. Pay more for professional installation through a company specializing in that.