The Home Depot

I went to this location to find stuff for my wife’s project. Lumber, nobody offered help, we got what we needed… asked the VERY NICE PEOPLE at the check out (no kidding they were very nice) for help to get planks cut, they tried to assist, 35 min later standing by the lumber cutting area an employee walking by asked if we needed help, we said we are waiting for assistance and he went out of his way to help us. Nobody came up and after a few minutes he came back around and assisted us. Thank you DERECK, an A team player for the store. Management needs to know who their strong links are and reward them.

Our snowblower broke and we are expected to get over a foot of snow in a few days. We rushed to Home Depot after work and John in the garden center was SO helpful in helping us choose which snowblower to get and even gave tips on setting it up. He helped us get a boxed snow blower down from the shelves so that it would fit in my car. When trying to fit it, he measured the box and my car and helped by taking the item out of the box/ off the pallet to allow it to fit in the car. He and his coworker whose name I did not get were able to help my fiance get it in the car gently and sent us on our way. We appreciated John’s ability to help, answer questions, and get us taken care of quickly.

So much better than going to Lowe’s and so many more products to offer. And the employees actually walk up to you and even help you put things in your car if you ask without them running away. Much more inventory better quality products.

The paint department needs better service. The rep didn’t even acknowledge me and I waited for about 20-30 mins to be helped while she stood by the computer. It wasnt busy, not sure why it took so long to take my order, the rep could have been polite and said something. Finally someone else showed it. I was a little yo leave. Really bad service

Just wanted to share my experience with the flooring I recently purchased, I was fortunate to get a young lady name Lisa Cain, she was professional, patient and very well expierience with the flooring I needed, thanks to her help & service, I am extremely pleased with the outcome of my purchase, I explained to her how I have dogs and needed something water resistant and strong, her patients .and time she took was impressive. Hope all my experience with home depot are with sales people like her. Pleased customer