The Home Depot

Was having issues with UPS repeatedly not showing to pick up a scheduled return and Eric went above and beyond making several calls to arrange for the refund. We have been frequenting Home Depot since buying our first house and the whole customer service team has been excellent!

The lady in the doors section demonstrated exceptional politeness and helpfulness as she diligently worked on her computer. Upon my approach at the doors section, she proactively offered assistance, a rare occurrence at Home Depot. Her extensive knowledge of the store's inventory, sizes, and recommendations is truly impressive. It is imperative to retain such a highly knowledgeable salesperson. Thank you sincerely.

I had floor tile on my cart, and a lady came over and told me I could only take what I had on my cart, and then another lady came over that was the assistant manager, and said I couldn’t purchase the tile that was on my cart. Terrible experience, they don’t even know their own store policy. And then they proceeded to follow me around the store. Weird employees, save time and go to a different home Depot. You’d think they’d want to sell products on the floor. White fellow with a beard was following me around the store. 0/10 don’t shop here.

This Home Depot is my local store that I use to love and unfortunately I can't shop in peace. Lately I've been getting annoyed by the solar sales people. Every time, I go into the store I'm getting interrogated they are constantly asking if I have solar. . I JUST WANT TOO SHOP IN PEACE!!! LEAVE ME ALONE!!! Home Depot needs to get them out of the store. Another customer was complaining in the aisle also.

Let me start by saying I never do reviews. But my experience with this Home Depot's manager has been nothing short of unsettling. I called last year to get My Ryobi snow blower repaired got zero help and the run around. I made the mistake of buying Ryobi electric snowblower in 2022 used it twice and than it stops working. Everytime the temperature drops below 40 degrees the auger will not move. So own the worlds only temperature sensitive snowblower. The best part is called spoke with the assistant manager last year and the guy was great. The manager wouldnt even talk to me. Used his assistant manager to tell me no across the board. To the point I was offering solutions and everything was shot down,,, offered to buy a new one and add money shot down. Do yourselves a favor dont buy at this