The Otter Guys Heating, Air Conditioning, Plumbing

Malec was our tech. He was very thorough in his investigation to our water heater problem and water quality check. He respected our home and gave advice on what to expect next and how to service the filter. Otter Guys offered us 4 solutions and Malec talked us through where it would be best to start to solve our situation and not just put a bandaid on it. I would highly recommend Otter Guys for their techs professionalism and timely service. This was our 1st interaction and Malec gave Otter Guys a great 1st impression. Thank you. Luke and Stacy

I had an emergency on a Monday evening and was able to easily get scheduled for a visit the next day. Devin and the guy training with him (sorry, I can’t remember his name!) were both super friendly and upbeat and assessed and helped me understand the issue, and then gave an estimate. They came back the following day and fixed my furnace. Both guys seemed very competent and knowledgeable and I was super happy I chose to go with Otter Guys. I would highly recommend their service!

Andrew did a wonderful job! He was able to get my system running the way it should be. And anyone who offers to give my dog a treat is awesome in my book! He was even early which in this kinda of weather is unheard of! Thanks so much for starting off my day great!

Dylan and the crew from the Otter Guy’s were out to Our house twice for major plumbing repairs. They were very professional, thoughtful and knowledgeable. The customer service and communication made a very expensive plumbing issue easier to deal with. He, Ron, Amir and Tony did a great job!

Andrew Wycoff was amazing! He came to our house on a cold snowy day with no parking and found somewhere to park when we didn’t have parking in front of our house. He stayed late and got our heat working. He was very transparent about what the situation was, and even though it was much worse than we were hoping, he was able to explain to me (via face time) what the situation was. I trusted everything he said and greatly appreciate that he got me and my family (with two young children) the heat our house needed before something more significant happened (like busted pipes).