The Pool Company, Inc.

I had a disappointing experience with this company for my pool closing and reopening. In the fall of 2024 they sent a junior technician to close the pool, he drained the water far below the recommended 4-6 inches under the skimmer. This improper draining let to complications in the reopening later. In the spring, I was incorrectly informed of a leak and quoted over $2,000 to replace the pool light and repair the niche. However, a technician from another company later performed leak tests, confirmed no leak existed, and simply refilled the pool—resolving the issue without the costly repairs. Additionally, I was overcharged for a pool cover I purchased through them. Overall, the pricing felt excessive for the quality of work, and I won't be using them again. I recommend seeking a second opin

This place is no joke! If you are going to renovate your pool, these are your people! Gayle and her crew were timely, detail-oriented, and took pride in their work! Couldn’t be happier with the results! We’ve protected the longevity of our pool, and it looks brand new :)

Was having issues with my pool leaking. The owner (Ron) came out himself to diagnose and fix my issue. Came out the next day to verify it had been fixed as i still had concerns. He went the extra mile to ensure the issue had been resolved. I wont be calling anyone other than Ron for my pool. It's hard to find companies with integrity nowadays but I did this week! Thanks Ron!

I was behind one of their vans today, with the key sticking out of the lock in back. If their employees don't care about their own property, can you trust them with yours? Not me.

Hired them to open my pool for the season on 4/10, upsold me some algaecide that would “get rid of the green in 24hrs” pictures attached is 24hrs later followed by a week later…purchased some clorox algaecide and now pool is actually starting to not be green anymore (last picture). I called them Monday 4/15 to see if they actually put the algaecide in the pool they didn’t know the answer said they would call back Wednesday 4/17 with an answer, today 4/18 they left a message on my phone saying they did…that last picture is it 24hrs with the clorox algaecide in it that cost me $40 on amazon not $600 for a lazy job from what I can tell just got some leaves out the pool and to tell me my skimmer basket magically disappeared…reported them to my financial institution. Last time I will use this c