The Repair Guy

Marcello, his wife, and his team have serviced my appliances (fridge, oven, microwave, dishwasher) for more than 5 years. They are as honest as they come! Today, on a holiday weekend, he took my call, listened to my two problems, and instead of scheduling a service call $$$, he gave me advice right over the phone. The first issue has to do w/ my downdraft cooktop. He suggested how I might be able to fix it on my own. The second issue has to do w/ my washing machine which lately sounds like a jet engine. (He suggested it would be smarter to replace it than fix it). He didn’t make a dime, but he earned my respect once again. I wanted to leave this review to help people who might be on the fence about who to trust for their appliance repairs.

Hands down Marcelo and Joquin are the best appliance repair techs in the area. Plus no one is the area is willing work on commercial grade home refrigerators. Joquin diagnosed an overicing issue with our oversized GE Monogram reefer and knew exactly what to do. Repair wasn't cheap but saved us from buying a new $10K unit. Then Marcelo came out and diagnosed a dryer problem and saved us another $800 by not having to buy a new dryer. Best appliance service in the area, with great customer service.

My dryer wouldn't heat and they came out within a day to diagnose and fix the problem. They were very nice, explained everything they did and it was affordable. I highly recommend and will definitely use them again.

Had client who was within 24 hours of taken possession of their home and unfortunately the wall oven glass cracked. Reached out to Marcelo who was referred to me by my colleague and he and his team not only were able to obtain the glass the next morning but also installed it same day. Very appreciative of the quick turnaround and the professionalism given. If you need a appliance repair team that is dependable look no further.

I live in a rented property where my refrigerator was all the sudden leaking some sort of chemical smell, and our food was no longer being kept cold. The smell was so bad and so potent that it has now leaked into all of our food and we have lost hundreds of dollars worth of food. The owner of the company came looked at the refrigerator and was here for maybe all of four minutes. He opened the refrigerator saw a bag of carrots that maybe had three or four carrots in it and had a little bit of overgrown roots, practically threw bag at us and said this is your problem after which I continue to try to dispute that we were smelling a chemical smell, not moldy food and he said I’m not arguing with you about it. I’ve been doing this for 30 years and then slammed our door on the way out. He also m